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678.256.2900
Firstlogic Solutions, LLC
3235 Satellite Blvd Ste 300
Duluth, GA 30096-8688
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Advisory Services

Leverage the expertise of our data quality experts to assess the quality of your company’s data using the latest tools and best practices to optimize the precision, performance and productivity.

Data Quality Assessment

Gain insight into the health of your organization’s data quality with a data quality assessment delivered by our data quality experts.  We will process a sample set of your data using the latest SAP Data Quality tools to find data anomalies and opportunities for improvement.

Scope of Work

  • Deliver Pre-engagement Discovery & Requirements Session
  • Import sample customer data into SAP Information Steward
  • Perform data profiling to assess data integrity, conformity, completeness, and accuracy
  • Perform data matching to determine data duplicates
  • Perform multi-level house-holding with unique keys for all duplicate groups
  • Develop a data profiling scorecard to display data quality results
  • Prepare data quality assessment findings based on the data profiling results

Duration

Up to 4 hours

Fees

Complimentary for SAP customers and prospects

Firstlogic Data Quality (DQ) Health Check

Optimize your Firstlogic Data Quality (DQ) environment and leverage all of the capabilities of your world-class data quality platform.  Our product specialists will review your deployment of FirstPrep, ACE, DataRight IQ, Match/Consolidate and PAF Manager and offer tangible “best practices” to increase your company’s data quality precision, performance and productivity.

Scope of Work

  • Review Firstlogic DQ system architecture for performance and scalability
  • Review JobFile configuration file settings
  • Review job warnings and errors
  • Review job history and performance metrics
  • Review security and authentication configuration
  • Review adherence to data quality best practices
  • Review job maturity and efficiency
  • Review opportunities to deliver more value from your Firstlogic DQ investment

Duration

Up to 4 hours

Fees

Complimentary for Firstlogic customers

SAP Data Services (DS) Health Check

Gain insight into the health of your SAP Data Services system and ensure you are taking advantage of all Data Services has to offer. Our expert consultants will evaluate the overall health of one installation and work closely with your team to identify any areas of opportunity for added value.

Scope of Work

  • Review Data Services system architecture for performance and scalability
  • Review DS component logs and configuration
  • Review batch & real-time configuration, job warnings and errors
  • Review overall job history and performance metrics
  • Review security and authentication configuration
  • Review repository health and configuration
  • Review adherence to data quality best practices
  • Review overall job maturity and efficiency
  • Review Information Steward, Data Quality Management and Data Integrator health
  • Review opportunities to deliver more value from your SAP Data Services investment

Duration

Up to 4 hours

Fees

Complimentary for SAP customers 

Proof-of-Value

Our data quality experts will prove the value of the Firstlogic Data Quality (DQ) or SAP Data Services (DS) platform using your test data and your success criteria to help you make an informed decision of your data quality platform.

Scope of Work

  • Deliver Pre-engagement Discovery & Requirements Session
  • Develop success criteria to prove the value of the data quality platform.
  • Build sample jobs for address cleansing, data cleansing and/or matching as specified.
  • Process jobs with customer test data and create output files.
  • Review output files for alignment to success criteria.

Duration

Up to 4 hours

Fees

Complimentary for SAP or Firslogic customers and prospects

Implementation Services

Ensure project success and user adoption with proven data services deployment services leveraging the expertise and best practices of the Firstlogic data services experts.

Rapid Deployment Solutions (RDS)

Kick-start your data services implementation with a Firstlogic rapid deployment solution with effective results within a 10-day engagement.

Custom Implementations

Leverage one of our data quality experts on your development team to integrate data services into your custom application based on your project schedule.

Upgrades & Migrations

Engage with our services team to keep your data services platform on the latest software release with a simple upgrade or more extensive platform migration.

Platform Optimizations

Optimize your data services investment to increase your system’s precision, performance and productivity.

Training Services

Leverage Firstlogic’s “on-premise” training or “on-line” live meeting training and best practices using your data services applications and your data to increase knowledge transfer effectiveness.

Firstlogic Data Quality (DQ) Training

Enable your team to leverage the power of Firstlogic DQ software platform including FirstPrep, ACE, DataRight IQ, Match/Consolidate and PAF Manager.

SAP Data Services (DS) Training

Empower your team with hands-on training on the SAP Data Services (DS) platform including Information Steward, Data Quality Management and Data Integrator.

 

Support Services

Our Support Analysts are available to assist you via telephone, email or support portal.  Call or email our Support team or Access our customer support portal to get software updates, address directories, knowledge base articles (KBA’s) and product documentation.

Contact our Support Services team to report software incidents and get helpful assistance with problem determination, verification and resolution.

Customer Portal

The customer portal provides you with the ability to enter a support incident 24 hours by 7 days and provides resources such as KBA’s and documentation.  If you don’t find what you’re looking for on the portal, and need technical assistance please call or email the support team.

Log in to customer portal

Hours of Operation

Standard Support:
Monday – Friday 8:30am CT to 5:30pm CT

Email – If you would like to email us directly please submit your message on our Contact Us page.

Telephone
Telephone support is available to customers at 1-888-844-8300.

Ready to get started?

Contact us to discuss your data quality requirements.