use case
Customer Experience
Serve your customers with better data.
challenge
Poor address data quality causes customer inconvenience
Missed or delayed deliveries to your customers due to bad address data. Data-entry can result in malformed or incorrect shipping addresses, which very often cause missed or delayed shipments.
solution
Address cleansing for customer addresses
Correct malformed customer addresses using AIQ or SAP DQM. With Firstlogic Address IQ or SAP Data Quality Manager, you can create and schedule data cleansing jobs that will regularly cleanse your customer address database, ensuring the best format for reliable mailing.
Address autocompletion. When using your product, customers could benefit from the convenience and time-save of address autocomplete suggestions as they enter shipping and billing information. This has the added benefit of ensuring that your customers enter a valid deliverable address.