Solutions / Data Quality

Firstlogic Data Quality Management Software

Firstlogic data quality software makes your data accurate, complete and consistent across every system that uses it. Profile and assess your data, cleanse and standardize it, find and consolidate duplicates, and enrich it, with rules you control.

It runs in your own environment, on-premise or in your private cloud, so your data never leaves your infrastructure.

Trusted by industry leaders

What poor data quality costs

Bad data rarely fails loudly. It shows up as wasted effort, missed revenue and decisions made on numbers nobody fully trusts.

Returned mail and failed deliveries

Malformed and outdated addresses lead to undeliverable mail, missed shipments and lost postal discounts.

Duplicate customer records

The same customer stored several ways across systems means duplicate mailings, split histories and no single view of the customer.

Reporting you can’t rely on

Inconsistent formats and missing values skew analytics, forecasting and segmentation, and slow down every project that depends on them.

Compliance and risk exposure

Regulated industries need accurate, traceable customer data. Errors and duplicates make that harder to prove.

The dimensions of data quality

Data quality is measured across several dimensions. Here is how Firstlogic addresses each one.

Accuracy
Correct errors with cleansing rules, and verify addresses against official USPS and Canada Post data.
Address verification
Completeness
Find what is missing with input-quality reports, then fill gaps by appending ZIP+4 codes, geocodes and census data.
Data enrichment
Consistency
Standardize casing, abbreviations, acronyms, punctuation and formats so the same value looks the same in every system.
Data cleansing
Validity
Check values against the patterns and business rules you define, and flag records that don’t conform.
Data cleansing
Uniqueness
Find duplicates within and between data sources with fuzzy and rule-based matching, then consolidate them into a single best record.
Data matching
Timeliness
Keep records current with scheduled cleansing jobs, monthly postal directory updates and NCOALink move updates.
Mover updates

The data quality lifecycle

Firstlogic covers each stage of the data quality lifecycle. Use the stages you need, as one-off projects or as scheduled jobs.

  1. 1

    Connect

    Bring in data from multiple, disparate sources: files and database tables.

  2. 2

    Assess

    Measure the condition of your data before you change it. Data quality statistics and input-quality reports show completeness and problems in each source, so you can compare lists from different vendors or channels.

  3. 3

    Parse and standardize

    Identify the individual elements in each record, including data floating across free-form fields, and format them to consistent standards.

    Learn more: Data cleansing

  4. 4

    Correct and validate

    Fix records that don’t meet your business rules, and verify addresses against official postal data.

    Learn more: Data cleansing, Address verification

  5. 5

    Match and consolidate

    Build simple or complex match keys, find likely duplicates with weighted match scores, and merge them into a single best record. Predict a job’s outcome before you commit any changes.

    Learn more: Data matching

  6. 6

    Enrich

    Append geocodes, census tracts, voting districts and other attributes, and update addresses for people who have moved.

    Learn more: Data enrichment, Geocoding, Mover updates

  7. 7

    Report and monitor

    Every job can report what it found and what changed. Run jobs on a schedule and write statistics as XML or JSON to feed dashboards and automated quality checks.

Beyond names and addresses

Customer and address data is where Firstlogic is best known, but the same transforms work on any data you can describe with patterns and rules.

Define your own patterns and business rules for formats, abbreviations, casing, ordering and validation, and apply them to operational, product and financial data as well as customer records.

Parse, standardize and correct

  • Names, titles and firms
  • Email addresses
  • Phone numbers
  • Account numbers
  • Dates
  • Coded values
  • Any user-defined pattern

Enforce data standards

Apply consistent standards across every database in your organization, not one system at a time.

Mergers and acquisitions

Standardize and deduplicate data from two organizations so it can be combined into one set of systems.

Evaluate incoming data

Score and compare lists from vendors, partners or channels before they reach your systems.

Batch, real time and embedded

Run Firstlogic as scheduled batch jobs, or embed it in your own applications with the Firstlogic SDKs for Java, .NET and C++. How a module runs depends on the job it does.

High-volume batch

Run every stage of the lifecycle as scheduled, multi-threaded batch jobs on your own servers, against files or database tables. Throughput follows the hardware you choose.

Real-time cleansing

Cleanse names, firms, phone numbers, email addresses, dates and addresses, and geocode, one record at a time inside your application. Send a record in and the cleaned version comes straight back, so you can validate data at the point of entry. Lightweight per-thread workers share one setup, so a single process can handle many requests at once.

Matching in your application

Matching compares records against each other, so it works on a group of records even when embedded: load a set, process it, and read back the matched groups. To check whether a new entry is a duplicate, match it as a small batch with likely candidates, such as existing records with the same postal code.

For addresses, AIQ Realtime Services also provides a REST API that you run in your own environment. See the AIQ Realtime Services docs and the SDK docs.

Runs where your data lives

Firstlogic software is self-managed. Install it on-premise or in the private cloud of your choice, from a single server to large data volumes.

Customer data, including PII, is processed entirely inside your own infrastructure.

An annual license covers the modules you choose. It is licensed per server, CPU or vCPU, with no limit on the records you process and no throttling, and we work with you to fit the license to your deployment. Pricing is by quote.

See the Firstlogic Data Quality IQ Suite

Certified accuracy for postal data

USPS CASS
Address IQ is CASS Cycle O certified by the USPS for address-matching accuracy.
Canada Post SERP
Certified by Canada Post for processing Canadian addresses.
NCOALink
Process move updates in-house as your own NCOALink service provider. Requires a non-exclusive NCOALink license from the USPS.

Address IQ certifications

Data quality for your industry and use case

Frequently asked questions

What is data quality management software?

Data quality management software measures and improves the accuracy, completeness, consistency and uniqueness of data. Firstlogic software profiles, cleanses, standardizes, matches and enriches data in your own environment.

Does Firstlogic only work with name and address data?

No. Firstlogic is best known for customer and address data, but its cleansing transforms parse, standardize and correct email addresses, phone numbers, account numbers, dates and any pattern you define.

Can Firstlogic profile and report on data quality?

Yes. Jobs produce data quality statistics and reports, including per-source statistics for comparing lists, as PDF, XML or JSON. Scheduled jobs can feed those statistics to dashboards and automated checks.

Does Firstlogic process data in batch or in real time?

Both. Every stage runs as high-volume batch jobs. Cleansing, address verification and geocoding also run one record at a time inside your applications through the Firstlogic SDKs for Java, .NET and C++. Matching runs in batches, including inside your applications, because it compares records against each other.

Where is my data processed?

In your own environment. Firstlogic software is self-managed, on-premise or in your private cloud, so your data, including PII, never leaves your infrastructure. The one exception is Enhance IQ, an optional add-on for data appends, which runs on Firstlogic’s cloud platform.

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